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In such cases, we’ll ask you for your permission beforehand. In some cases, it might be helpful for us to access your account. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our support representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation and screenshots or information that would be helpful in resolving the issue. You provide content to us when you provide feedback or when you participate in any interactive features (such as the ability to post comments), surveys, promotions or activities.ĭata you provide through our support channels: The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with the Services. We collect other content that you submit to these websites and data related to your use of social media in connection with the Services, for example, when you “like” or “share” something displayed through the Services using a widget provided by Facebook. Examples of content we collect and store include: the name of your tasks, projects, customers or services you offer and the work times associated to those entities and to you.ĭata you provide through our websites: The Services also include websites owned or operated by us like. This content includes any information about you that you may choose to include. Services: We keep track of your preferences when you select settings within the Services.ĭata you provide through our products: The Services include the TrackingTime apps you use, where we collect and store content that you post, send, receive and share. We keep track of your preferences when you select settings within the Services. You also have the option of adding a profile photo and other details to your profile information to be displayed in our Services. For example, you provide your contact information and, in some cases, billing information when you register for the Services. We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.Īccount and profile data: We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. For more information, please see Notice to End Users below. Where we provide the Services under contract with an organization (for example your employer) that organization controls the information processed in connection with the Services. The exercise of some of your rights listed in the section titled “Your Choices” may require us to cease providing the Services. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business. The provision of your personal data is necessary for us to provide the Services to you and we will not provide the Services without it.
#Trackingtime customer support update
Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. This policy also explains your choices about how we use information about you. Please contact us if you are uncertain who the Data Controller is with respect to your personal data. You can also contact us at the following email address: If you hold an account managed by your employer or another organization, that organization is the Data Controller. TrackingTime’s address is: 1000 E HALLANDALE BEACH BLVD STE 28, Hallandale Beach, 33009 Florida and its telephone number is: +1 (585) 457-5087. If you hold a personal account with TrackingTime and the General Data Protection Regulation of the European Union is applicable to your use of the Services, TrackingTime is the Data Controller. We refer to all of these products, together with our other services and websites as "Services" in this policy. We offer a wide range of apps and tools as part of our service, including our web, mobile apps and chat bots. TrackingTime, we and us refers to Tracking Time LLC. This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by sending a support request), unless a different policy is displayed. List of TrackingTime Processors/Subprocessors How we store and secure information we collect This policy is intended to help you understand: Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you.